The beauty of this modern 21st-century world is that everything is tech-oriented and driven by innovative strategies to make life even simpler and easier for the health industry.
Now more than ever, we have access to software, machine learning, artificial intelligence, and cloud computing that are solely designed to help the health sector deliver better patient results, service, and satisfaction even from the comfort of their homes and at their convenience.
Now, health centers like hospitals, clinics, and pharmacies need to switch from analog mode to using digital tools that are built and designed to facilitate better communication with their patients.
The only issue most times is that mobile applications and online portals for patients often have restrictions to patients. In the long run, the patients also abandon the navigation process for its headache and hassle. As a result, numerous health organizations have adopted the direct means of text and HIPAA-compliant texting providers in a bid to establish direct means of communication and contact with their patients.
Updox secure SMS that are basically designed for the healthcare industry performs with the aid of encryption tools and standards to improve and encourage privacy and are capitulating with HIPAA-compliant rules.
These technologies also make it much easier for caregivers to establish direct contact with patients at any time. These could be about test results, prescriptions, and doctor’s appointments and still insist on protecting the confidentiality of the patient’s health data.
Due to the existence of these HIPAA-compliant texting and SMS service providers, healthcare centers have greatly improved the range of their services, and treatment and are also able to build solid relationships with their health district for the benefit and welfare of the patients in their care.
These HIPAA-compliant texting and sms providers provide safe sms and texting that are HIPAA compliant. They’re designed to provide assistance to the health industry and bridge the gap of communication with patients in this digital globe.
The benefit of protected SMS and HIPAA-compliant texting providers
By the end of each day, over 1 million sms are sent per minute to various people around the world. This is because of the versatility and ease of sending messages through the phone with a click on the send button.
SMS is a convenient piece of the modern digital world, little wonder the healthcare sector is gunning for better and more secure means for their clients to communicate with them while maintaining their privacy.
The problem with texting and sms is that they’re largely insecure. There is no two-end encryption of any sort which means the messages are easily intercepted from both ends of the sender or the receiver.
This interception is not appreciated especially when the content of the texting or sms is protected health information (PHI).
This is why unassailable sms and texting service providers are important to make sure that all HIPAA sectors stay compliant with physical, technical, and administrative standards of the HIPAA Security Rule.
White health sectors go for speed and convenience, they must consider the security and privacy that these platforms provide to their clients and colleagues. Also, they must have standards and rules in place that are designed to protect PHI and prevent unauthorized exposure.
Here is a list of the best HIPAA-compliant texting and SMS service providers.
Best HIPAA-compliant texting and SMS service providers
HIPAA-compliant texting and sms is a versatile solution technology that is solely designed to cater to the needs of all businesses in the healthcare sector. This counts dental practitioners, orthopedics, insurance agencies, clinics, pharmacies, and more.
With the help of customer service and support, these service providers do their absolute best to help and serve the patients most quickly and securely. Also, they facilitate and foster healthy communication with health colleagues to ty in contact with themselves and communicate through secure and safe means.
Below is a list of the best HIPAA-compliant texting and safe sms service providers that will your healthcare team serve the patients and connect with their colleagues without any security concerns.
OhMd
OhMd is used by over 12 million citizens and healthcare experts in the sector. This HIPAA-compliant texting and sms service provider is designed to help you yo receive and send forms, images, and files.
Through the platform, you can also send and receive reminders for appointments. The beauty of OhMd is that it has tons of EHR integrations.
EHR integration is a two-way sms unique feature that is available for patients in OhMd’s video appointments and visits. Patients can launch a text from the same provision for the video calls.
In other words, one doesn’t need to make use of an external app for a video visit with the doctor. Clients and patients can exchange sms and text message from their service providers through a unique link that they use for the video through their device (computer or mobile browser)
OhMD makes provision for three affordable plans There is the free basic plan for every user, plus, and the reach plan that costs $175 per user, and per month
Rocket.Chat
Rocket.Chat is one of the versatile HIPAA-compliant texting and SMS providers for safe communication in the healthcare sector. There is a unique privilege for healthcare organizations to focus on central communication with their patients and colleagues through an app that is designed for all users.
This HIPAA-compliant texting and SMS service solution provides features to facilitate communication with colleagues, and patients in the healthcare sector. Also, the platform provides an omnichannel means for clients to receive unique customer service. Thus, customers can have access to social media platforms like Whatsapp, Twitter, Messenger, Instagram, and the rest.
Simply, Rocket.chat is an easy service platform that is built and designed to provide a lot of services to its users. Users say it is an alternative to slack messaging tool for team communication
Halo Health
Are you looking for a cloud-based service provider through AWB (Amazon Web Services), look no further than Halo Health. This secure and HIPAA-compliant texting platform gives access for users to send PHI messages and receive the same too. This inadvertently brings a rise in the productivity of healthcare and decreases its challenges.
Notable features of the platform include the status notification that tells what a person is doing, auto-forwarding, sender notification, and safe texting. These features make it seamless for users to communicate with themselves and establish message threads too.
Weave
This texting and sms service provider is HIPAA-compliant chat. WeaveHelp is said to be an alternative substitute for calls, sms, chat, and even more. The weave platform is often used by physical therapists, clinics, and dentists.
The unified platform provides a seamless interaction for patients, this covers features such as online schedules, appointments, online forms, texting, and more.
The best part is that users can make contactless text payments through the Weave platform. Also, they’re able to send reminders with links to the insurance payments and make the payment easier and simple.
TigerConnect
Awarded the HITRUST Certification, for meeting the demands, and standards of security information rule of the HITRUST CSF Assurance Program.
TigerConnect is one of the best HIPAA-compliant service providers for health professionals. You’re able to sync messages across all your devices and also delete a message if it is sent to the wrong receiver.
TigerConnect’s priority messaging feature places emphasis on your preferred important messages and sends an alert for different text message notifications.
Also, there are available tools for creating groups and enabling workflow collaboration especially when team members have interacted with the messages in the group. One outstanding feature which satisfies the privacy of the users is that the platform automatically erases messages after a given period.
TigerConnect claims to use a 256-bit AES encryption feature for sending and receiving messages on the platform. This, the messages cannot be copied or forwarded even pasted. Users will need to use their unique password and username to authenticate their identity first.
Revenue Well
Revenue Well initiative is a one-stop dental marketing and patient contact service provider. Acquainted with HIPAA compliance, the service provider provides a concentrated and deep comprehensive contact service to its users.
Specifically designed for dental clinics, this texting and SMS service provider will attract patients and make the existing clients happy.
The beauty of Revenue Well enterprise is that provides a cloud-based VOIP system that provides a central platform for phones, email, and fax.
Revenue Well is well recommended by patients and users who applaud its support and marketing functions. This service provider, for instance, is known for its outstanding and automated reviews of their patients.
Providertech
Providertech helps healthcare establishments to make available quality clinical care, experience, and treatments through the help of mobile innovations, artificial intelligence, and clinical professionalism to their patients at their convenices.
The HIPAA-compliant text and SMS provider’s CareMessenger makes it possible for healthcare givers and providers to send secure messages to their patients. This includes photos, files, and documents.
The messages are also encrypted and anyone who has access must verify their identity before sending or receiving text messages.
Final words
The digital world of today has made it compulsory to have a means of communication with patients at all costs. However, you must ensure that the texting and SMS are safe. This requires also a system to project PHI messages so that you can observe HIPAA compliance.
